Hidradentitis & Me Support Group

Privacy Policy

Your privacy matters to us, and your information is handled with care.

Last updated: February 9, 2026

Hidradenitis & Me is committed to protecting your privacy and handling personal information with care, respect, and sensitivity. We understand that many people who engage with our organization may be sharing personal or health-related experiences, and we take that responsibility seriously.

Information We Collect

We may collect personal information when you:

  • Fill out a contact form

  • Subscribe to our newsletter

  • Submit a healthcare provider listing or feedback

  • Register for events or support groups

  • Contact us by email or other means

This information may include:

  • Name

  • Email address

  • Location (city/province or postal code)

  • Any information you voluntarily share in a message or form submission

We do not require medical details, but you may choose to share personal or health-related information. Any such information is provided voluntarily.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and messages

  • Provide updates, newsletters, or resources you’ve opted into

  • Improve our programs, services, and website

  • Maintain directories or community resources (with consent)

  • Communicate about events, support groups, or initiatives

We will never sell or rent your personal information.

Health-Related and Sensitive Information

If you choose to share health-related or sensitive information:

  • It is treated as confidential

  • Access is limited to authorized volunteers or leadership

  • It is used only for the purpose you intended

We encourage you to share only what you are comfortable with.

Consent

By submitting a form on our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

You may withdraw consent at any time by contacting us.

Information Sharing

We do not share personal information with third parties except:

  • When required by law

  • When necessary to operate essential services (e.g., email platforms), and only with providers that follow appropriate privacy standards

Data Storage and Security

We take reasonable steps to protect your information using secure platforms and restricted access. While no system is 100% secure, we strive to safeguard your data from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections

  • Request deletion of your information, where applicable

To make a request, please contact us using the information below.

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at info@hidradenitisandme.ca

We are a community built on lived experiences, empathy, and genuine support for individuals navigating HS.

What makes us unique